1. Return Eligibility

You may request a return if:

• The product is damaged or defective

• You received the wrong item

• The product is unused and in original packaging

• The return request is made within 7 days of delivery

Products must be returned in original condition with tags, packaging, and invoice.

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2. Non-Returnable Items

Certain items may not be eligible for return, including:

• Used or damaged products (not caused during shipping)

• Items without original packaging

• Personal care products (for hygiene reasons)

• Clearance / sale items (if mentioned)

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3. Refund Process

Once we receive and inspect your returned product:

• You will be notified about approval or rejection.

• If approved, the refund will be processed within 5–7 business days.

• The amount will be credited to your original payment method or bank account.

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4. Shipping Charges

• Shipping charges are non-refundable unless the return is due to our mistake.

• In some cases, return shipping costs may be deducted from the refund.

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5. Replacement Option

Instead of a refund, you may choose a replacement (subject to product availability).

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6. Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again

2. Contact your payment provider

3. If still not received, contact our support team

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7. Contact Us

For return or refund requests, please contact our customer support with:

• Order ID

• Product details

• Reason for return

• Product images (if damaged)

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Buynst – Shop with Confidence.

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If you want, I can also create:

✔ Short simple version

✔ Strict policy (to avoid losses)

✔ Customer-friendly version (to build more trust)

✔ Exchange-only policy

Tell me which style you prefer for Buynst